Support team

Jacqui has been with the practice since the mid-1990s when it was still owned by Stuart Easby and Matt Brash. At the weekends she enjoys embroidery, gardening and getting out into the countryside, and seems to spend a lot of time watching cricket, not always when she chooses to!

Charlie joined Battle Flatts in 2014 and works between the Pocklington and Stamford Bridge surgeries. When she is not working she likes nothing more than going for long walks with her dogs Paddy and Spider and maybe finishing off at the pub.

Kerry joined the team as a receptionist at Strensall in August 2013 having previously worked in various office based secretarial roles as well as a merchandising job. Kerry loves her job at Battle Flatts and really enjoys meeting all the varied animals that we get to see here. At weekends Kerry enjoys watching her children taking part in horse-riding and football matches, camping and walking her two Jack Russell dogs Molly and Buddy.

Wendy joined the practice May 2018 as a receptionist based at our Norton branch, however she covers for holidays at all four of our branches when needed. She lives in the country with her farmer partner and their three pooches, Izzy, Amber and Bella. She loves all animals, dogs especially, but also enjoys seeing the more exotic species that come into our Stamford Branch. Wendy also loves her holidays and is always jetting off somewhere new!

Kate started working for Battle Flatts in 2001 and is the receptionist at Pocklington. She loves her job very much and feels like she is part of an exclusive club where you get together with friends and talk about our pets! In her spare time Kate likes gardening and reading and watching her new additions, her chickens; they are fantastic pets and so much fun.

Kirsten is a receptionist during evening clinics at the Stamford Bridge branch, having started in November 2018. Kirsten really enjoys the roles variety and interacting with clients, as well as always learning something new. In her spare time Kirsten is currently studying a masters in Veterinary Physiotherapy at Harper Adams University. She also enjoys spending time with her horse, Barney, and dog, Willie, along with her friends and family.

Karen joined Battle Flatts Veterinary Clinic in 2016 and is based at the Pocklington branch, where she loves to meet and greet the clients and their pets. Karen enjoys walking her dogs, Ginny and Bess, on their family farm and in her spare time likes listening to music and baking.

Ann is one of our Norton receptionists and has worked at the branch since 2002, initially for Gill and Clive Reid then for Matt Brash when he took over the practice. Ann has previously worked with horses and became an Instructor as well as working in three day event yards. Ann lives on a beef, cattle and arable farm on top of the Wolds and still rides Point to Point horses for some friends, which keeps her fit. She has two dogs and two cats.

Annette has worked at Battle Flatts since 2008 and works at both the Strensall and Stamford Bridge surgeries. She doesn’t have much time for hobbies, but does enjoy encouraging wildlife into her garden and have a lot of hedgehogs. She owns three cats and is a typical Yorkshire lass!

Joined the team in November 2018 as weekend receptionist after taking a few years out to spend time with her two young children. She previously spent five years working at a vets on the Isle of Wight in a nursing, practice admin and reception role. In her spare time she enjoys being outdoors as much as possible with the kids and the dog. Her main interests are animals and geology (Laura has a degree in geology).

Arlene lives in the beautiful Wolds with her husband and has 2 dogs a Show Cocker called Poppy and a Sprollie called Lana. Previously Arlene has had ducks and chickens that were frequent visitors in the house aswell as rabbits and guinea pigs. She likes long walks on the beach and travelling around Scotland in a motorhome with Poppy, Lana and her family.

Chloe joined the Battle Flatts Team as a receptionist in October 2017. She can mainly be found at the Stamford Bridge branch but may occasionally be seen over at Strensall. She moved to Yorkshire in 2017 and so far is loving life up here. Chloe has three of what she would call ‘her babies.’ She has a Dutch Rabbit called Flash, a Corn Snake called Sheldon and a very spoiled rescue cat called Herbie. Her favourite animals are Bears but unfortunately they don’t make very good pets! When Chloe isn’t at work she enjoys kickboxing, gaming, reading, going to the cinema and golfing (only when the weather is nice!). She is also a big foodie and enjoys eating out at different restaurants.